Frequently Asked Questions
Call us at (507) 625-7624, extension 6 – or send an email to email@example.com.
All mail for RiverStream Publishing should be sent to: P.O. Box 364, Mankato, MN 56002. Purchase orders should be marked to the attention of the order department.
In the event of an address change, please email us at firstname.lastname@example.org or call (507) 625-7624, extension 6.
Visit our download page to download ISBN numbers, titles, and prices. This page also contains our most recent catalog and resource materials.
Absolutely! To automatically receive free printed catalogs, fill out our catalog request form.
To download the most recent version of Adobe Acrobat Reader, visit the Adobe site.
Regretfully, we do not accept unsolicited manuscripts.
You can email us at email@example.com or call us at (507) 625-7624, extension 6.
To submit corrections, please send an email to firstname.lastname@example.org or call us at (507) 625-7624, extension 6 and you will be routed to our editorial department.
If you are not completely satisfied with a product, you may return it for prompt and courteous credit or a full refund. We ask only that returned products be in salable condition. Before any return, please call us at (507) 625-7624, extension 6, or send an email to email@example.com. All returns must be pre-approved to be accepted for credit.
If you are ordering for a school or public library we can bill you, with a minimum order of $50. All other customers must prepay by check or pay by Credit Card. We accept Visa or MasterCard.
Yes, it is possible for us to ship books outside of the United States. For more information, please contact our Sales Manager at firstname.lastname@example.org.
Please send an email to our customer service department at email@example.com requesting that we unsubscribe you from our mailing list.
Use our Forgotten Password form to generate a new password for your account.
An ISBN is an International Standard Book Number. Every book sold anywhere in the world should have a unique ISBN, meaning you can find any book in the world simply with that one number. (Occasionally, ISBNs are reused for books that have long been out of print, but this practice is discouraged.) An ISBN number has ten characters and is assigned by R. R. Bowker in the United States and by a variety of agencies worldwide.
An ISBN can usually be located on the back cover of a book above the barcode. It looks like this (circled in red):
An ISBN can similarly be found on the copyright page (one of the first pages in a book containing library cataloging information):
NB: A book’s ISBN can also be determined by visiting the respective product page on this website.
Our stated prices already reflect the discounts for schools and libraries.
Yes! You will find our data available as catalogs or as an excel download on our downloads page downloads page.
Yes! You will find a printable order form on our downloads page.
To obtain a coupon code, please contact our customer service department at (507) 625-7624, extension 6, or send an email to firstname.lastname@example.org. All first-time customers are eligible to receive a coupon code equivalent to a 15% discount on their supporting order.